Privacy Policy

Familylog (hereinafter referred to as “the Company”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) as follows regarding the handling of personal information of users in the services provided on this application (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

“Personal Information” refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, as well as data such as appearance, fingerprints, voiceprints, and insurance numbers on health insurance cards that can identify the specific individual from the information itself (personal identification information), as defined in the Personal Information Protection Act.

Article 2 (Method of Collecting Personal Information)

The Company may ask users for personal information such as email addresses when they register for use.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  1. For the provision and operation of the Company’s services
  2. To respond to inquiries from users (including identity verification)
  3. For maintenance and necessary notifications such as important announcements
  4. To identify users who violate the terms of use or attempt to use the service for fraudulent or wrongful purposes and to deny them the use of the service
  5. To allow users to view, change, delete, and check the usage status of their registration information
  6. Other purposes associated with the above purposes

Article 4 (Provision of Personal Information to Third Parties)

  1. Except as provided in the following cases, the Company will not provide personal information to third parties without the user’s consent, except as required by the Personal Information Protection Act and other laws:
    1. When it is necessary to protect a person’s life, body, or property, and obtaining the consent of the person is difficult
    2. When it is particularly necessary for the improvement of public health or the healthy upbringing of children, and obtaining the consent of the person is difficult
    3. When it is necessary to cooperate with a national institution or a local public entity or a person entrusted by them in performing the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to interfere with the performance of such affairs
    4. When the following matters are notified or announced in advance, and the Company has notified the Personal Information Protection Commission:
      • The purpose of use includes the provision to third parties.
      • Items of data provided to third parties.
      • The means or methods of providing personal information to third parties.
      • The Company has received a request from the person to stop providing personal information to third parties.
      • The method by which the person can accept the request.
  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the provision destination of the information shall not be considered a third party:
    1. When the Company entrusts the handling of personal information to the extent necessary for achieving the purpose of use.
    2. When personal information is provided as a result of the succession of business due to merger or other reasons.
    3. When personal information is jointly used with a specific person, and the purpose of use, the range of joint users, the items of personal information to be jointly used, and the name or name of the person responsible for the management of personal information are notified to the person in advance or easily made known to the person.

Article 5 (Disclosure of Personal Information)

  1. When the Company is requested by the person to disclose personal information, the Company will promptly disclose it to the person. However, if disclosing it would fall under any of the following cases, the Company may not disclose all or part of it and will notify the person of its decision not to disclose. In addition, a fee of 1,000 yen will be charged for each request for disclosure of personal information:
    1. When there is a risk of harming the life, body, property, or other rights or interests of the person or a third party
    2. When there is a risk of significantly hindering the proper implementation of the Company’s business
    3. When it would violate other laws and regulations
  2. Notwithstanding the provisions of the preceding paragraph, personal information other than personal information such as usage history and characteristic information will not be disclosed as a general rule.

Article 6 (Suspension of Use of Personal Information, etc.)

  1. If the Company is requested by the person to suspend the use of personal information or delete it (hereinafter referred to as “suspension of use, etc.”) on the grounds that personal information is handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, the Company will conduct necessary investigations promptly based on the results of the investigation in the preceding paragraph. If the Company determines that it is necessary to respond to the request, it will promptly suspend the use of the personal information, etc.
  2. If the Company suspends the use of personal information, etc. based on the provisions of the preceding paragraph, or if the Company decides not to suspend the use, etc., it will promptly notify the user of this.
  3. Notwithstanding the provisions of the preceding two paragraphs, if it is difficult to take measures for suspension of use, etc. that require a large amount of expenses or if there is an alternative measure that is necessary to protect the rights and interests of the user, the Company may take such alternative measures.

Article 7 (Change of Privacy Policy)

  1. The Company may change the content of this Policy without notifying the user, except as otherwise provided by laws and regulations or this Policy.
  2. Except as otherwise specified by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.